D&L Prime | Business Policies

D&L Prime - Business Policies

Terms & Conditions

1. Acceptance of Terms

By accessing or using the D&L Prime website and purchasing products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not access or use our website or services.

2. Research Use Only

All products sold by D&L Prime are intended for research purposes only. They are not intended for human consumption, medical use, or diagnosis, treatment, or prevention of disease. Customers must use products responsibly and solely for legal research or laboratory purposes.

3. Age Restriction

You must be over 18 years of age to purchase or use our products. By placing an order, you confirm that you meet this age requirement.

4. Product Information and Intended Use

D&L Prime strives to provide accurate product descriptions, specifications, and intended uses. However, all information is for educational and research purposes only and may not be exhaustive.

5. Customer Responsibility

Customers are responsible for:

Using products only for legal research purposes.
Ensuring proper storage, handling, and disposal.
Complying with all local, state, and federal laws regarding peptides or related compounds.

6. Prohibited Use

You may not use D&L Prime products:

For human or animal consumption.
In violation of any applicable laws or regulations.
In a manner that could cause harm to yourself, others, or the environment.

7. Intellectual Property

All content on the D&L Prime website, including text, graphics, logos, product images, and software, is owned by or licensed to D&L Prime. You may not reproduce, distribute, or create derivative works without written consent.

8. Customs and Regulatory Compliance

Customers are responsible for compliance with all import/export regulations and customs requirements for products purchased. D&L Prime is not liable for any delays, fines, or seizure by customs authorities.

9. Force Majeure

D&L Prime is not liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, or regulatory changes.

10. Limitation of Liability

To the maximum extent permitted by law, D&L Prime will not be liable for any indirect, incidental, or consequential damages arising from your use or inability to use our products or services.

11. Indemnity

You agree to indemnify and hold harmless D&L Prime, its affiliates, and employees from any claims, damages, or expenses arising from your breach of these terms or misuse of our products.

12. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information and rights under these terms may be transferred to the new owner.

13. Governing Law

These Terms and Conditions are governed by the laws of Australia, and any disputes will be subject to the exclusive jurisdiction of Australian courts.

14. Change of Terms

D&L Prime reserves the right to modify these Terms and Conditions at any time. Changes will be posted on our website, and continued use constitutes acceptance of the updated terms.

15. Waiver and Disclaimer of Liability

Failure by D&L Prime to enforce any provision of these terms does not constitute a waiver. All products are provided “as is” without warranties of any kind, and D&L Prime disclaims liability for any damages resulting from product use.

16. Research Chemical Disclaimer

D&L Prime products are research chemicals. By purchasing, you acknowledge that:

The products are not intended for human or veterinary use.
You accept all risks associated with handling, storage, and use in a laboratory or research setting.
D&L Prime does not provide medical advice or guarantee safety or efficacy.
Any liability for misuse, exposure, or harm resulting from improper use is solely the responsibility of the customer.

Refund Policy

1. General Policy

All peptide products are non-refundable due to safety and legal reasons.

Please double-check your order before purchase.

2. Damaged or Faulty Products

If your order arrives damaged, please contact us within 48 hours of delivery with photos.

We may offer a replacement or store credit at our discretion.

3. Order Errors

If we send the wrong product, we will arrange a replacement at no extra cost.

4. Contact Us

Email: info@dlprime.com.au

1. Collection of Personal Information

We collect personal information such as name, email, address, and payment details to process orders.

2. Use of Information

Information is used for order fulfillment, communication, and improving our services.

3. Disclosure of Information

We do not sell or rent personal information.

Information may be shared with shipping providers to fulfill orders.

4. Security

We implement reasonable measures to protect your information.

5. Your Rights

You can request access or correction of your personal information by contacting us at info@dlprime.com.au

Shipping Policy

You can find all our Shipping Policies and Information by clicking this link here.

Disclaimer

All products supplied by D&L Prime are intended strictly for laboratory research purposes only and not for human consumption nor for any therapeutic, diagnostic, or medicinal use.

D&L Prime does not provide medical advice or guarantee any specific outcomes. These compounds are not designed to diagnose, treat, cure, or prevent any disease or medical condition.

The information provided on this website has not been evaluated by the Therapeutic Goods Administration (TGA) or any other regulatory authority.

Always follow local laws and regulations when handling peptides.

By purchasing, you accept full responsibility for how the products are used.

By placing an order, you confirm that you understand and agree to these terms.

Ingredient Disclosure

Each product listing includes all active ingredients and concentrations.

Products are manufactured in compliance with laboratory-grade standards.

For detailed safety and handling information, please consult the Safety Data Sheet (SDS) provided with each product.